These Terms of Use apply to all visitors, users, and customers who access, browse, and utilize the services and content available on our official website. This page serves to clarify standardized usage rules, user responsibilities, platform usage rights, and service scope definitions for all website users. By accessing our website, browsing product content, placing orders, and using any platform functions, all users confirm that they have fully understood, recognized, and agreed to abide by the following usage terms. We formulate these terms to maintain a safe, orderly, standardized, and high-quality website service environment for all users.
1. Website Service Overview
Our official website is an independent online shopping platform dedicated to providing users with high-quality daily skincare products, standardized shopping services, and complete after-sales guarantee systems. The platform mainly provides product display, information consultation, online ordering, payment settlement, global logistics delivery, and professional after-sales service support for global users. All services launched on the website are oriented to individual users who conduct daily shopping and personal skincare consumption.
We continuously optimize website functions, update product content, and upgrade service experience according to user needs and operational iteration. We reserve the right to adjust, update, optimize or appropriately modify website functions, page layouts, product categories, and service modes at any time without prior individual notification, as long as the core service quality and user rights are guaranteed.
2. User Eligibility & Account Usage Rules
Users who access and use this website must be of legal age in their respective regions and have independent civil capacity to conduct online shopping behaviors. If users use the website under the guardianship of adults, the corresponding shopping behaviors and usage responsibilities shall be borne by their legal guardians. We do not allow minors to independently place orders or use platform shopping services.
When users browse the website, register accounts, fill in personal information, and place orders, they shall ensure that all submitted information is true, accurate, valid, and complete. Users are solely responsible for maintaining the security of their browsing identities, account information, and personal data. Any unauthorized access, information leakage, or abnormal order problems caused by user personal operation negligence shall be borne by the user.
Users shall not use the website platform for any improper registration, repeated account creation, fake information filling, or identity simulation behaviors. Any abnormal account operation that interferes with the normal operation of the platform is prohibited. We have the right to verify, restrict or terminate the service qualification of abnormal accounts to maintain a standardized platform environment.
3. Acceptable User Behavior
All users accessing this website agree to use the platform in a legal, safe, civilized and standardized manner. Users may only use website functions and platform resources for personal daily browsing, product understanding, personal shopping and personal non-commercial use. All legitimate browsing, consultation, ordering and after-sales service behaviors are encouraged and protected by platform rules.
Users have the right to browse public website content, consult product details, understand service policies, participate in official preferential activities, place legitimate orders, apply for standardized after-sales services, and put forward reasonable feedback and suggestions for website optimization. We respect every user’s legitimate consumption rights and personalized experience needs.
4. Prohibited User Behavior
Users shall not use our website and related services to carry out any behaviors that violate public order, good customs and platform rules. Any behavior that interferes with the normal operation of the website, damages platform rights and interests, infringes on the legitimate rights and interests of other users, or violates regional network usage specifications is strictly prohibited.
Prohibited behaviors include but are not limited to malicious network attacks, crawling website data in batches, copying and disseminating website content without authorization, using the platform for commercial resale and illegal transactions, submitting false orders, conducting malicious returns and malicious complaints, interfering with normal platform transactions, and using the website for any improper and illegal purposes.
Once any prohibited behavior is verified, we have the right to take disposal measures including but not limited to intercepting abnormal orders, rejecting service applications, restricting account access, and permanently disabling user access qualifications, so as to maintain a safe and fair service environment for all users.
5. Intellectual Property Rights Protection
All text content, product pictures, graphic designs, page layouts, copywriting descriptions, and visual materials displayed on this website are independently designed, sorted and edited by our platform, and belong to the exclusive intellectual property scope of the website. All platform content is protected by relevant network and intellectual property norms.
Users are only allowed to browse and view all website content for personal reference. No individual or institution may copy, reproduce, modify, disseminate, forward, commercially use, or steal website content and visual materials without explicit official permission. Any unauthorized commercial use and content plagiarism behavior will be regarded as infringement, and we reserve the right to pursue corresponding responsibilities.
6. Third-Party Links & External Resources
Our website may contain reasonable display and reference links of third-party public resources during operation. All third-party links are only for user convenience and auxiliary browsing experience. We do not control the content, privacy rules and service standards of external third-party websites, and do not assume any joint responsibility for external platform content and service problems.
When users jump to third-party links for browsing and operation, they shall independently bear the corresponding usage risks. We recommend users to carefully identify external platform rules and protect their personal information and property security when accessing external resources.
7. Service Limitations & Platform Maintenance
We will try our best to maintain the stable operation, normal access and uninterrupted service of the website. However, in view of the characteristics of network operation, we may need to carry out regular system maintenance, function upgrading, page optimization and server debugging. During the standardized maintenance period, partial temporary suspension of website access or function limitation may occur, which belongs to normal platform operation adjustment.
We will try our best to avoid long-term service interruption and minimize the impact on user browsing and ordering experience. We do not assume liability for temporary service unavailability caused by objective network fluctuations, third-party network failures, regional network environment differences and other external uncontrollable factors.
8. User Feedback & Communication Rules
Users can communicate with our official team, consult product and service questions, put forward experience feedback and optimization suggestions through the Contact Us page set up on the website. All user feedback is an important driving force for our continuous service optimization.
Users shall maintain a polite, rational and standardized communication attitude during official consultation and feedback. We prohibit malicious abuse, false accusation, excessive disturbance and other inappropriate communication behaviors. Our team will actively respond to legitimate user demands and provide standardized and professional service replies.
9. Revision & Update of Terms
We reserve the right to appropriately revise, update and optimize the content of these Terms of Use according to website operation upgrades, service adjustments and industry standard changes. All updated terms will be uniformly released on the official website page, and the latest published version shall prevail.
Users’ continued access to the website, continued browsing of content and continued use of platform services after the terms are updated will be deemed as voluntary recognition and acceptance of the latest usage terms. Users are recommended to check the relevant policy content regularly during daily use.
10. Complete Usage Agreement
These Terms of Use constitute a complete and standardized usage agreement between the website platform and all users, together with our Privacy Policy, Refund Policy, Shipping Policy, Customer Service Policy and Terms of Purchase. All independent website policies are mutually complementary and jointly constrain user browsing behavior, shopping transactions and platform service behaviors, forming a complete and transparent platform service rule system.